# Help and Getting Started **URL:** https://community.keyboard.io/c/help/8.md?page=1 [Latest](https://community.keyboard.io/latest.md) · [Categories](https://community.keyboard.io/categories.md) · [Tags](https://community.keyboard.io/tags.md) **Page:** 2 --- ## [Atreus stuck key issue on Windows 11](https://community.keyboard.io/t/atreus-stuck-key-issue-on-windows-11/13477)
**Author:** [@shawn](https://community.keyboard.io/u/shawn)\ **Replies:** 0\ **Last updated:** [March 9, 2025, 7:29pm UTC](https://community.keyboard.io/t/atreus-stuck-key-issue-on-windows-11/13477 "2025-03-09T19:29:33Z")
For the past year my Atreus has gotten stuck repeating the last key pressed for about 20 seconds (or not registering input for that long if no key was pressed). Unplugging and re-plugging the USB-C connector will fix thi… --- ## [Model 100 - Low Profile anyone?](https://community.keyboard.io/t/model-100-low-profile-anyone/6830)
**Author:** [@dan\_esc](https://community.keyboard.io/u/dan_esc)\ **Replies:** 4\ **Last updated:** [February 27, 2025, 2:52pm UTC](https://community.keyboard.io/t/model-100-low-profile-anyone/6830 "2025-02-27T14:52:28Z")
Hi all, I’m thinking of swapping the MX Brown in my Model 100 for Kalih low profile choc. Has anyone done this before and recommend or have any pictures? Curious as to how the ergonomics are once the keys are lowered K… --- ## [More Atreus sticker sheets?](https://community.keyboard.io/t/more-atreus-sticker-sheets/4190)
**Author:** [@fire](https://community.keyboard.io/u/fire)\ **Replies:** 5\ **Last updated:** [January 28, 2025, 4:49am UTC](https://community.keyboard.io/t/more-atreus-sticker-sheets/4190 "2025-01-28T04:49:31Z")
So I got a sheet of stickers with my Atreus! So cool. I’m gonna cut it up and put them on my blank, black keys so everything is labeled. Is it possible to purchase more sets of stickers? --- ## [Both palm keys together to trigger a separate layer?](https://community.keyboard.io/t/both-palm-keys-together-to-trigger-a-separate-layer/669)
**Author:** [@bjn](https://community.keyboard.io/u/bjn)\ **Replies:** 34\ **Last updated:** [January 22, 2025, 7:41pm UTC](https://community.keyboard.io/t/both-palm-keys-together-to-trigger-a-separate-layer/669 "2025-01-22T19:41:24Z")
Is there a way to have each palm key with the default effect (that is, activate the function layer while held), but to have a new different layer activated while both palm keys are held? (I could have sworn this was men… --- ## [Guide: A second step to fixing key chatter](https://community.keyboard.io/t/guide-a-second-step-to-fixing-key-chatter/4101)
**Author:** [@uosl](https://community.keyboard.io/u/uosl)\ **Replies:** 7\ **Last updated:** [January 21, 2025, 12:26am UTC](https://community.keyboard.io/t/guide-a-second-step-to-fixing-key-chatter/4101 "2025-01-21T00:26:14Z")
Including my Model 01, I have had 3 keyboards with Matias switches and they all suffer from key chatter (a single keypress registering two or more times) to varying degrees. This guide is meant as a second step when htt… --- ## [Non-wooden enclosure for Model100](https://community.keyboard.io/t/non-wooden-enclosure-for-model100/6150)
**Author:** [@liw](https://community.keyboard.io/u/liw)\ **Replies:** 2\ **Last updated:** [January 8, 2025, 4:56pm UTC](https://community.keyboard.io/t/non-wooden-enclosure-for-model100/6150 "2025-01-08T16:56:04Z")
I live in Finland, and during winter time, stuff made out of wood tends to shrink (and then in the summer, expand again). This is a problem with the Model100 wooden enclosure. My left shift key got stuck in the pressed p… --- ## [Experiencing a sticky left shift key](https://community.keyboard.io/t/experiencing-a-sticky-left-shift-key/2919)
**Author:** [@HapticBovine](https://community.keyboard.io/u/HapticBovine)\ **Replies:** 3\ **Last updated:** [January 8, 2025, 3:48pm UTC](https://community.keyboard.io/t/experiencing-a-sticky-left-shift-key/2919 "2025-01-08T15:48:04Z")
Hi there, Just wondering if anyone else has experienced a sticky modifier key (it is physically sticking a little bit), and how did you solve the problem (if you did)? Is it possible to lubricate the switch with someth… --- ## [Setting up the Colemak keyboard](https://community.keyboard.io/t/setting-up-the-colemak-keyboard/6953)
**Author:** [@2ayknight](https://community.keyboard.io/u/2ayknight)\ **Replies:** 2\ **Last updated:** [January 2, 2025, 10:54pm UTC](https://community.keyboard.io/t/setting-up-the-colemak-keyboard/6953 "2025-01-02T22:54:16Z")
Hello folks, I’m new here and just got my 01 and the Colemak keycap layout. I’m sure setup instructions already exist, so can someone please point me to where I can find them? Alternatively, you can just tell me in the … --- ## [Stuck on flashing](https://community.keyboard.io/t/stuck-on-flashing/6907)
**Author:** [@wevrem](https://community.keyboard.io/u/wevrem)\ **Replies:** 1\ **Last updated:** [December 17, 2024, 1:54am UTC](https://community.keyboard.io/t/stuck-on-flashing/6907 "2024-12-17T01:54:13Z")
How long should it take to flash the firmware? I had lots of trouble just getting to step 3 “flashing” and now it is just sitting there. Is this supposed to take minutes, hours, days? I’m on a mac, using Chrome browser,… --- ## [Issues Connecting Model 01 to Chrysalis and Configuring FN Key with Karabiner](https://community.keyboard.io/t/issues-connecting-model-01-to-chrysalis-and-configuring-fn-key-with-karabiner/6873)
**Author:** [@pdelfino](https://community.keyboard.io/u/pdelfino)\ **Replies:** 19\ **Last updated:** [November 28, 2024, 8:38am UTC](https://community.keyboard.io/t/issues-connecting-model-01-to-chrysalis-and-configuring-fn-key-with-karabiner/6873 "2024-11-28T08:38:04Z")
Hi, I have a Model 01 that a friend gave to me. It has been working well for normal typing. However, I would like to use the Chrysalis software to trigger some automation (like launching applications) and set up some c… --- ## [Compatibility Issue with Karabiner Elements Configuration - How to make "Control-x h" work as select all instead of "Command a" on a macOs?](https://community.keyboard.io/t/compatibility-issue-with-karabiner-elements-configuration-how-to-make-control-x-h-work-as-select-all-instead-of-command-a-on-a-macos/6641)
**Author:** [@pdelfino](https://community.keyboard.io/u/pdelfino)\ **Replies:** 2\ **Last updated:** [November 19, 2024, 7:00am UTC](https://community.keyboard.io/t/compatibility-issue-with-karabiner-elements-configuration-how-to-make-control-x-h-work-as-select-all-instead-of-command-a-on-a-macos/6641 "2024-11-19T07:00:27Z")
I’ve been utilizing a Keychron K2 alongside Karabiner Elements on macOS for an Emacs-friendly setup, enabling shortcuts like “C-x h” to select-all system-wide, which aren’t native to macOS. This configuration has been … --- ## [How to set tapping term?](https://community.keyboard.io/t/how-to-set-tapping-term/6826)
**Author:** [@ztrawhcs](https://community.keyboard.io/u/ztrawhcs)\ **Replies:** 3\ **Last updated:** [November 18, 2024, 8:40am UTC](https://community.keyboard.io/t/how-to-set-tapping-term/6826 "2024-11-18T08:40:21Z")
Hi, I am a brand new user of the Keyboardio Atreus, and I am excited to get started! I am coming from the zsa ergodox and voyager (which I use every day and love), and I am confused about how to do things that are norma… --- ## [Model 01 keys dying?](https://community.keyboard.io/t/model-01-keys-dying/6730)
**Author:** [@vsigler](https://community.keyboard.io/u/vsigler)\ **Replies:** 18\ **Last updated:** [October 12, 2024, 6:59pm UTC](https://community.keyboard.io/t/model-01-keys-dying/6730 "2024-10-12T18:59:33Z")
Hello everyone, I got my Model 01 back in 2017 and it worked well. However, now it seems I’m reaching its end-of-life. Like many 01s it would suffer from a occasional double-typing. Usually the common fix for that worked… --- ## [Sequence to reboot keyboard](https://community.keyboard.io/t/sequence-to-reboot-keyboard/1838)
**Author:** [@jamadagni](https://community.keyboard.io/u/jamadagni)\ **Replies:** 4\ **Last updated:** [September 4, 2024, 5:25am UTC](https://community.keyboard.io/t/sequence-to-reboot-keyboard/1838 "2024-09-04T05:25:41Z")
Hello. I’m wondering if there exists or can be made a key sequence (like Ctrl+Alt+Del for computer in olden days) to reboot the keyboard without physically plugging out and in the cable (causing wear and tear) or rebooti… --- ## [Model 100 firmware update to fix corruption issues](https://community.keyboard.io/t/model-100-firmware-update-to-fix-corruption-issues/5553)
**Author:** [@algernon](https://community.keyboard.io/u/algernon)\ **Replies:** 29\ **Last updated:** [September 2, 2024, 2:17pm UTC](https://community.keyboard.io/t/model-100-firmware-update-to-fix-corruption-issues/5553 "2024-09-02T14:17:00Z")
TLDR: There’s a bug in all Model 100 firmware versions prior to 0.90.1 which can - and will - lead to corrupted keymaps and colormaps when adjusting them with Chrysalis. Please upgrade to at least Chrysalis 0.11.5, and t… --- ## [Model 100 keycap profile/shape compared with Atreus](https://community.keyboard.io/t/model-100-keycap-profile-shape-compared-with-atreus/6785)
**Author:** [@michaelafcadio](https://community.keyboard.io/u/michaelafcadio)\ **Replies:** 6\ **Last updated:** [August 7, 2024, 5:49pm UTC](https://community.keyboard.io/t/model-100-keycap-profile-shape-compared-with-atreus/6785 "2024-08-07T17:49:09Z")
I love the feel of the keycaps shape on the Model 100. On the Atreus, however, my fingers get lost and I can barely feel the homing bars. I’m hoping to find an alternate keycap that would solve this for me on the Atreus. … --- ## [Mac keys for the 100](https://community.keyboard.io/t/mac-keys-for-the-100/6784)
**Author:** [@daddychurchill](https://community.keyboard.io/u/daddychurchill)\ **Replies:** 0\ **Last updated:** [August 5, 2024, 9:37pm UTC](https://community.keyboard.io/t/mac-keys-for-the-100/6784 "2024-08-05T21:37:49Z")
I just came across the 100 after seeing the latest kickstarter for Preonic but wanted to get something a bit more ergo. Alas it seems that the Mac keycaps for the 100 aren’t available anymore. Any idea when they might co… --- ## [I Need Advice on Customizing Key Layouts for Improved Productivity](https://community.keyboard.io/t/i-need-advice-on-customizing-key-layouts-for-improved-productivity/6772)
**Author:** [@ecler](https://community.keyboard.io/u/ecler)\ **Replies:** 0\ **Last updated:** [July 29, 2024, 10:29am UTC](https://community.keyboard.io/t/i-need-advice-on-customizing-key-layouts-for-improved-productivity/6772 "2024-07-29T10:29:00Z")
Hello guys! :wave: I am recently purchased a Model 01. I’m really excited about the potential it has to enhance my typing experience, but I’m a bit overwhelmed with the customization options available. I am eager to op… --- ## [Model 100 and true emulation in KVM switch](https://community.keyboard.io/t/model-100-and-true-emulation-in-kvm-switch/6287)
**Author:** [@PigNatovsky](https://community.keyboard.io/u/PigNatovsky)\ **Replies:** 2\ **Last updated:** [July 12, 2024, 8:32pm UTC](https://community.keyboard.io/t/model-100-and-true-emulation-in-kvm-switch/6287 "2024-07-12T20:32:40Z")
Hello Keyboardio Community! Im working on many pc’s at once (two clients and private stuff) and my solution for using the same keyboard, mouse and display is KVM switch (now I’m using MiraBox stuff). This unit (switch)… --- ## [Box white switches for the model 01](https://community.keyboard.io/t/box-white-switches-for-the-model-01/6705)
**Author:** [@eric\_niebler](https://community.keyboard.io/u/eric_niebler)\ **Replies:** 0\ **Last updated:** [May 24, 2024, 3:20pm UTC](https://community.keyboard.io/t/box-white-switches-for-the-model-01/6705 "2024-05-24T15:20:52Z")
i recently got a model 100 with kailh box white switches, and i really like them. I want to give the same treatment for my old model 01, but the model 01 uses matias switches. what key switches do folks recommend to get … --- ## [Can't Update Firmware](https://community.keyboard.io/t/cant-update-firmware/6703)
**Author:** [@that\_rob](https://community.keyboard.io/u/that_rob)\ **Replies:** 0\ **Last updated:** [May 21, 2024, 1:35am UTC](https://community.keyboard.io/t/cant-update-firmware/6703 "2024-05-21T01:35:54Z")
When using Chrysalis via the hosted web client, I’m unable to update the firmware or see the existing firmware of my new Atreus. This is true in multiple browsers and multiple OSes (Windows/Mac). I get the same console e… --- ## [Combo modifiers](https://community.keyboard.io/t/combo-modifiers/5695)
**Author:** [@hupfdule](https://community.keyboard.io/u/hupfdule)\ **Replies:** 9\ **Last updated:** [April 27, 2024, 1:25am UTC](https://community.keyboard.io/t/combo-modifiers/5695 "2024-04-27T01:25:48Z")
I am very new to the topic of custumizing my firmware. I was just planning on how to structure my layers and how to switch to them and would like to be able to press two keys on my home row simultaneously for shifting to… --- ## [Volunteers wanted for documentation project](https://community.keyboard.io/t/volunteers-wanted-for-documentation-project/6644)
**Author:** [@bbyfield](https://community.keyboard.io/u/bbyfield)\ **Replies:** 9\ **Last updated:** [April 13, 2024, 10:32pm UTC](https://community.keyboard.io/t/volunteers-wanted-for-documentation-project/6644 "2024-04-13T22:32:21Z")
After talking with Jesse, I am looking for volunteers to help form the Keyboardio documentation project. I am hoping to find experienced or aspiring technical technical writers to write user-centered documentation, as we… --- ## [Can the model 100 use Kailh Silver switches?](https://community.keyboard.io/t/can-the-model-100-use-kailh-silver-switches/6671)
**Author:** [@Bruce](https://community.keyboard.io/u/Bruce)\ **Replies:** 2\ **Last updated:** [April 8, 2024, 9:50pm UTC](https://community.keyboard.io/t/can-the-model-100-use-kailh-silver-switches/6671 "2024-04-08T21:50:22Z")
The Keyboardio site lists a choice of key switches. They are supposed to be compatible with the Atreus, but not the Model 01. However the site says nothing about the Model 100. Does anyone know whether the Model 100 is c… --- ## ["invert shift" not supported by firmware](https://community.keyboard.io/t/invert-shift-not-supported-by-firmware/6675)
**Author:** [@velbel](https://community.keyboard.io/u/velbel)\ **Replies:** 0\ **Last updated:** [April 6, 2024, 6:41pm UTC](https://community.keyboard.io/t/invert-shift-not-supported-by-firmware/6675 "2024-04-06T18:41:59Z")
Using the browser-based Chrysalis, version 2024.0318.1913, and a Model 100 with firmware 0.92.6+116 which is the latest according to Chrysalis, I can’t use the “Invert Shift” feature, with an error message that “Your key… --- ## [How to type a fixed string of chars with a key](https://community.keyboard.io/t/how-to-type-a-fixed-string-of-chars-with-a-key/6669)
**Author:** [@edumerco](https://community.keyboard.io/u/edumerco)\ **Replies:** 2\ **Last updated:** [April 3, 2024, 2:27pm UTC](https://community.keyboard.io/t/how-to-type-a-fixed-string-of-chars-with-a-key/6669 "2024-04-03T14:27:20Z")
Dear all. I’ve read the docs and searched the community here for some time without luck, so maybe I’m not finding the right keywords/approach. The question is: how can I make the keyboard type a fixed string of chars (… --- ## [Mac - option key](https://community.keyboard.io/t/mac-option-key/6664)
**Author:** [@sjh](https://community.keyboard.io/u/sjh)\ **Replies:** 1\ **Last updated:** [April 3, 2024, 7:16am UTC](https://community.keyboard.io/t/mac-option-key/6664 "2024-04-03T07:16:26Z")
The GUI does not show an option key, how do you set it up? --- ## [Chrysalis firmware layer](https://community.keyboard.io/t/chrysalis-firmware-layer/6629)
**Author:** [@meangrape](https://community.keyboard.io/u/meangrape)\ **Replies:** 0\ **Last updated:** [February 23, 2024, 4:16pm UTC](https://community.keyboard.io/t/chrysalis-firmware-layer/6629 "2024-02-23T16:16:38Z")
I’m trying to make some changes to the function layer, but I don’t see it in chrysalis. There’s the normal layer, the num lock layer, the mouse left layer, and some empty ones. I have the latest firmware (0.92.1+94) Whe… --- ## [Setting default default LED mode from Chrysalis](https://community.keyboard.io/t/setting-default-default-led-mode-from-chrysalis/6616)
**Author:** [@vextor](https://community.keyboard.io/u/vextor)\ **Replies:** 2\ **Last updated:** [February 16, 2024, 4:46pm UTC](https://community.keyboard.io/t/setting-default-default-led-mode-from-chrysalis/6616 "2024-02-16T16:46:34Z")
I’m trying to set the LEDs to a solid color at startup and running into some confusion. When I use an animated default like 1, all LEDs seem to work. However, if I choose a solid default like 9 or 10, only the “LED” key … --- ## [Model 01 Num Lock Won't Release](https://community.keyboard.io/t/model-01-num-lock-wont-release/6614)
**Author:** [@redbassett](https://community.keyboard.io/u/redbassett)\ **Replies:** 1\ **Last updated:** [February 15, 2024, 2:56pm UTC](https://community.keyboard.io/t/model-01-num-lock-wont-release/6614 "2024-02-15T14:56:57Z")
I have an old Model 01 that I recently brought out of storage and am using again. As I haven’t used this keyboard in a few years, I mistype a lot still, and I often hit the num key when reaching for a 0 or =. When I hit … [Previous page](https://community.keyboard.io/c/help/8.md) [Next page](https://community.keyboard.io/c/help/8.md?page=2)