# Help and Getting Started **URL:** https://community.keyboard.io/c/help/8.md?page=2 [Latest](https://community.keyboard.io/latest.md) · [Categories](https://community.keyboard.io/categories.md) · [Tags](https://community.keyboard.io/tags.md) **Page:** 3 --- ## [Spacebar not working: USB Overdrive on macOS messes with the Model 01](https://community.keyboard.io/t/spacebar-not-working-usb-overdrive-on-macos-messes-with-the-model-01/2432)
**Author:** [@caleb.delon](https://community.keyboard.io/u/caleb.delon)\ **Replies:** 8\ **Last updated:** [February 12, 2024, 7:57pm UTC](https://community.keyboard.io/t/spacebar-not-working-usb-overdrive-on-macos-messes-with-the-model-01/2432 "2024-02-12T19:57:09Z")
I’m a brand-new Model 01 user—keyboard arrived a few days ago. I’ve never done programming, but am tech-savvy enough to follow instructions using this Arduino software I just downloaded. Out of the box, my Model 01’s sp… --- ## [Water damage on model01](https://community.keyboard.io/t/water-damage-on-model01/6609)
**Author:** [@h2938](https://community.keyboard.io/u/h2938)\ **Replies:** 1\ **Last updated:** [January 31, 2024, 2:29pm UTC](https://community.keyboard.io/t/water-damage-on-model01/6609 "2024-01-31T14:29:00Z")
Heya, I spilled water on my right half on my model01 a couple days ago. I unplugged it overnight, but morning after I realized there was plenty water inside the enclosure and took it apart fully to dry & cleaned it up w… --- ## [Model 01 Bootloader won't exit](https://community.keyboard.io/t/model-01-bootloader-wont-exit/6605)
**Author:** [@adam.ard](https://community.keyboard.io/u/adam.ard)\ **Replies:** 0\ **Last updated:** [January 23, 2024, 5:24am UTC](https://community.keyboard.io/t/model-01-bootloader-wont-exit/6605 "2024-01-23T05:24:23Z")
Its been a few years since I updated my firmware, and as I was going through the process and relearning how to do it with my custom firmware, I have gotten myself stuck. I can enter the bootloader, but it never exits. … --- ## [Error "Platform 'keyboardio:gd32' not found" when trying to compile firmware](https://community.keyboard.io/t/error-platform-keyboardio-gd32-not-found-when-trying-to-compile-firmware/6484)
**Author:** [@bjn](https://community.keyboard.io/u/bjn)\ **Replies:** 3\ **Last updated:** [January 22, 2024, 2:48am UTC](https://community.keyboard.io/t/error-platform-keyboardio-gd32-not-found-when-trying-to-compile-firmware/6484 "2024-01-22T02:48:45Z")
It’s only once in a blue moon that I update firmware for my keyboards, and I can never quite remember how. I am somewhat sure I do this via the command line rather than with the Chrysalis app or the Arduino IDE. I don’t… --- ## [Set LED mode to active layer](https://community.keyboard.io/t/set-led-mode-to-active-layer/6604)
**Author:** [@Ganreizu](https://community.keyboard.io/u/Ganreizu)\ **Replies:** 0\ **Last updated:** [January 20, 2024, 4:52pm UTC](https://community.keyboard.io/t/set-led-mode-to-active-layer/6604 "2024-01-20T16:52:44Z")
Hi All I’m trying to figure out a solution for knowing what layer i’m on. Other topics I have searched for and found involve using LED mode 14 to use the colors mapped to keys in chrysalis, or something like that. I do… --- ## [LED No longer working](https://community.keyboard.io/t/led-no-longer-working/6595)
**Author:** [@brennenawana](https://community.keyboard.io/u/brennenawana)\ **Replies:** 0\ **Last updated:** [January 15, 2024, 9:32pm UTC](https://community.keyboard.io/t/led-no-longer-working/6595 "2024-01-15T21:32:06Z")
The Z key on my Model 100 just went out. I got one of the initial batches. What are my options? --- ## [Chrysalis Freezes on Factory Reset](https://community.keyboard.io/t/chrysalis-freezes-on-factory-reset/6587)
**Author:** [@trilliane](https://community.keyboard.io/u/trilliane)\ **Replies:** 0\ **Last updated:** [January 11, 2024, 6:38am UTC](https://community.keyboard.io/t/chrysalis-freezes-on-factory-reset/6587 "2024-01-11T06:38:44Z")
Hiho, I have an Atreus Keyboard, after some accidental misconfiguration, tried a factory reset with chrysalis to start from scratch. Firmware flashing basically works, Chrysalis continuously freezes in the last step, so … --- ## [Model 001 and 100 with thunderbolt dock have issues](https://community.keyboard.io/t/model-001-and-100-with-thunderbolt-dock-have-issues/5901)
**Author:** [@pnunn](https://community.keyboard.io/u/pnunn)\ **Replies:** 9\ **Last updated:** [January 11, 2024, 2:18am UTC](https://community.keyboard.io/t/model-001-and-100-with-thunderbolt-dock-have-issues/5901 "2024-01-11T02:18:51Z")
Hi Folks, first up, I’m loving the 100 replacing my 001 (although the 001 is still working fine). I was hoping the firmware in the 100 would fix the issue I’m having with my Dell docking station, but sadly its doing th… --- ## [Secondary action causes 100 to miss rapidly repeated keypresses](https://community.keyboard.io/t/secondary-action-causes-100-to-miss-rapidly-repeated-keypresses/6120)
**Author:** [@stonewear](https://community.keyboard.io/u/stonewear)\ **Replies:** 8\ **Last updated:** [November 21, 2023, 3:47am UTC](https://community.keyboard.io/t/secondary-action-causes-100-to-miss-rapidly-repeated-keypresses/6120 "2023-11-21T03:47:45Z")
I’m using home row mods on a colemak/miryoku inspired layout configured through Chrysalis. Ended up swapping out my switch on the S key to a click bar that provides very clear audible feedback when a key is pressed. Wasn… --- ## [How do I send the fn keycode to macOS?](https://community.keyboard.io/t/how-do-i-send-the-fn-keycode-to-macos/5296)
**Author:** [@travis](https://community.keyboard.io/u/travis)\ **Replies:** 8\ **Last updated:** [November 6, 2023, 6:02pm UTC](https://community.keyboard.io/t/how-do-i-send-the-fn-keycode-to-macos/5296 "2023-11-06T18:02:52Z")
I want to program a key to send the same keycode that my Macbook Air’s built in keyboard sends when I press the fn key on the built in keyboard. I’ve looked through what appear to be the available keycodes here and I do… --- ## [Syslog error: "client bug: event processing lagging behind"](https://community.keyboard.io/t/syslog-error-client-bug-event-processing-lagging-behind/6483)
**Author:** [@bjn](https://community.keyboard.io/u/bjn)\ **Replies:** 2\ **Last updated:** [September 19, 2023, 12:06am UTC](https://community.keyboard.io/t/syslog-error-client-bug-event-processing-lagging-behind/6483 "2023-09-19T00:06:45Z")
I’ve been noticing sometimes that my mouse pointer suddenly gets warped to a totally different spot on the screen, unexpectedly. I’ve never been certain if I was inputting something (keyboard or mouse) at the time, only… --- ## [Occasional missing "key up" event from "alt" key on model01](https://community.keyboard.io/t/occasional-missing-key-up-event-from-alt-key-on-model01/6488)
**Author:** [@chaseadam](https://community.keyboard.io/u/chaseadam)\ **Replies:** 0\ **Last updated:** [September 14, 2023, 3:11am UTC](https://community.keyboard.io/t/occasional-missing-key-up-event-from-alt-key-on-model01/6488 "2023-09-14T03:11:35Z")
I regularly use a key chord which uses “shift” + “alt” keys on right side of my Model 01. I am experiencing regular “missing” key up events from the keyboard for the alt key. If I press another key it will register the a… --- ## [Can you use the model100 octopus stand on the model 0?](https://community.keyboard.io/t/can-you-use-the-model100-octopus-stand-on-the-model-0/6471)
**Author:** [@Keycomwan](https://community.keyboard.io/u/Keycomwan)\ **Replies:** 2\ **Last updated:** [August 13, 2023, 9:17pm UTC](https://community.keyboard.io/t/can-you-use-the-model100-octopus-stand-on-the-model-0/6471 "2023-08-13T21:17:54Z")
I bought a model 01 second-hand which doesn’t have a stand. Was wondering if I buy the model 100 stand if it fits --- ## [Atreus Palmrest "cushions" replacement?](https://community.keyboard.io/t/atreus-palmrest-cushions-replacement/6459)
**Author:** [@sourdzl](https://community.keyboard.io/u/sourdzl)\ **Replies:** 1\ **Last updated:** [August 10, 2023, 4:43am UTC](https://community.keyboard.io/t/atreus-palmrest-cushions-replacement/6459 "2023-08-10T04:43:13Z")
Hi! Been super happy with my atreus + palmrest setup. I just traveled and noticed that one of the 4 “cushion” circles on the bottom of the palmrest fell off, and am wondering if there is any guidance on finding a repla… --- ## [Possible to swap out keycaps for non-scuplted ones?](https://community.keyboard.io/t/possible-to-swap-out-keycaps-for-non-scuplted-ones/6430)
**Author:** [@keyboardi0](https://community.keyboard.io/u/keyboardi0)\ **Replies:** 3\ **Last updated:** [July 21, 2023, 4:53am UTC](https://community.keyboard.io/t/possible-to-swap-out-keycaps-for-non-scuplted-ones/6430 "2023-07-21T04:53:17Z")
Hi, I’ve been struggling with getting used to the sculpted keycaps. The hit targets are very small and If I don’t move my hands at all it’s fine but as soon as I do and you don’t hit the key perfectly you’re always hitti… --- ## [Hold down mods not working as expected](https://community.keyboard.io/t/hold-down-mods-not-working-as-expected/6436)
**Author:** [@rpnfan](https://community.keyboard.io/u/rpnfan)\ **Replies:** 6\ **Last updated:** [July 17, 2023, 8:20pm UTC](https://community.keyboard.io/t/hold-down-mods-not-working-as-expected/6436 "2023-07-17T20:20:51Z")
In Chrysalis I have the space key with secondary action “layer shift” to layer 1. There I have a key defined with “Alt-Tab”. This does work in principle, but the “Alt” does not stick and therefore making the function use… --- ## [Scandinavian Keys](https://community.keyboard.io/t/scandinavian-keys/6423)
**Author:** [@kimothy](https://community.keyboard.io/u/kimothy)\ **Replies:** 14\ **Last updated:** [July 16, 2023, 11:40am UTC](https://community.keyboard.io/t/scandinavian-keys/6423 "2023-07-16T11:40:20Z")
Hi! I’m completely new to the keyboardio, and trying to learn how to use it. I’m struggling with the Scandinavian letters, and I’m locking for a solution that allows me stick to the US layout. What I have tried is to cr… --- ## [Chrysalis unable to communicate with Model 100 after updating version 0.13.2](https://community.keyboard.io/t/chrysalis-unable-to-communicate-with-model-100-after-updating-version-0-13-2/6381)
**Author:** [@codecerium](https://community.keyboard.io/u/codecerium)\ **Replies:** 1\ **Last updated:** [July 14, 2023, 5:25pm UTC](https://community.keyboard.io/t/chrysalis-unable-to-communicate-with-model-100-after-updating-version-0-13-2/6381 "2023-07-14T17:25:57Z")
Hello, I opened Chrysalis for the first time in a few months and received a prompt to update to 0.13.2–which I did. I then backed up my layout and proceeded to update the firmware on my Model 100 to 0.91.1. The firmware… --- ## [Chrysalis multiple keyboard layouts](https://community.keyboard.io/t/chrysalis-multiple-keyboard-layouts/6443)
**Author:** [@momo](https://community.keyboard.io/u/momo)\ **Replies:** 2\ **Last updated:** [July 12, 2023, 6:16pm UTC](https://community.keyboard.io/t/chrysalis-multiple-keyboard-layouts/6443 "2023-07-12T18:16:10Z")
Hi I want to store several keyboard-layouts on my keyboard.io model01 and switch through them with a keybinding. Is there enough storage space and does kaleidoscope support this? Example: | device | used layout | … --- ## [Keyboardio Model 100 not working with Grub](https://community.keyboard.io/t/keyboardio-model-100-not-working-with-grub/6426)
**Author:** [@Mercutio](https://community.keyboard.io/u/Mercutio)\ **Replies:** 2\ **Last updated:** [July 2, 2023, 9:22pm UTC](https://community.keyboard.io/t/keyboardio-model-100-not-working-with-grub/6426 "2023-07-02T21:22:01Z")
Hey Guys, So my Keyboardio Model 100 does not work with Grub (ie: the arrow keys and enter key have no effect). I tried putting the keyboard in boot mode with ( Left Fn + Esc + Shift ) but that had no apparent affect. … --- ## [Getting stands equal?](https://community.keyboard.io/t/getting-stands-equal/670)
**Author:** [@milkypostman](https://community.keyboard.io/u/milkypostman)\ **Replies:** 35\ **Last updated:** [June 27, 2023, 12:00am UTC](https://community.keyboard.io/t/getting-stands-equal/670 "2023-06-27T00:00:19Z")
it appears that the stands provided with the model 01 are the same. i have tried to match up the arms on each stand so that they are symmetric but when i put them on so that the arms that were the same are now at the sam… --- ## [Model 100 - triaging the "stuck key" issue](https://community.keyboard.io/t/model-100-triaging-the-stuck-key-issue/6224)
**Author:** [@jesse](https://community.keyboard.io/u/jesse)\ **Replies:** 19\ **Last updated:** [June 18, 2023, 8:00pm UTC](https://community.keyboard.io/t/model-100-triaging-the-stuck-key-issue/6224 "2023-06-18T20:00:04Z")
We’re continuing to try to track down the cause of the “stuck key” bug some folks rae seeing on the Model 100. As far as I know, everyone seeing it is on Windows and has their keyboard connected through a USB hub that a… --- ## [Firmware Update errored and now LEDs don't work](https://community.keyboard.io/t/firmware-update-errored-and-now-leds-dont-work/6388)
**Author:** [@Dulcea](https://community.keyboard.io/u/Dulcea)\ **Replies:** 3\ **Last updated:** [June 11, 2023, 2:44pm UTC](https://community.keyboard.io/t/firmware-update-errored-and-now-leds-dont-work/6388 "2023-06-11T14:44:11Z")
Tried to update to the new Model 100 firmware today. It would not auto update so I got into the keyboard directly and asked it to update. It errored twice after the “green LEDs, release the PROG button”, and now the LE… --- ## [How to delete layers in Chrysalis](https://community.keyboard.io/t/how-to-delete-layers-in-chrysalis/6398)
**Author:** [@Aggriffith](https://community.keyboard.io/u/Aggriffith)\ **Replies:** 1\ **Last updated:** [June 9, 2023, 9:09pm UTC](https://community.keyboard.io/t/how-to-delete-layers-in-chrysalis/6398 "2023-06-09T21:09:08Z")
Hey everyone, Model 100 user here (macOs 0.13.2 Chrysalis). For some reason I can’t figure out how to delete a layer in Chrysalis. I’ve tried ‘Edit → Delete’ while a layer is selected but nothing happens. I assume I’m… --- ## [Model 100 Issue One Socket Died After Changing Switches](https://community.keyboard.io/t/model-100-issue-one-socket-died-after-changing-switches/6403)
**Author:** [@dcavalari](https://community.keyboard.io/u/dcavalari)\ **Replies:** 0\ **Last updated:** [June 6, 2023, 1:37pm UTC](https://community.keyboard.io/t/model-100-issue-one-socket-died-after-changing-switches/6403 "2023-06-06T13:37:24Z")
Just swapped out my switches for the third time on my Model 100, and suddenly one of my sockets doesn’t seem to work. The LED lights up, but it doesn’t register any keypresses, no matter what switch I put in it. I even t… --- ## [SpaceCadet shifts clash with secondary action modifiers after most recent update](https://community.keyboard.io/t/spacecadet-shifts-clash-with-secondary-action-modifiers-after-most-recent-update/6387)
**Author:** [@john\_oshea](https://community.keyboard.io/u/john_oshea)\ **Replies:** 1\ **Last updated:** [June 2, 2023, 4:41pm UTC](https://community.keyboard.io/t/spacecadet-shifts-clash-with-secondary-action-modifiers-after-most-recent-update/6387 "2023-06-02T16:41:18Z")
I previously had both homerow modifier shift keys and SpaceCadet shifts (on a pair of the thumb keys) working but since upgrading to firmware 0.91.1+74 enabling SpaceCadet shifts disables the homerow modifiers - for shif… --- ## [Customising layout with international letters, macros, lights, etc](https://community.keyboard.io/t/customising-layout-with-international-letters-macros-lights-etc/6386)
**Author:** [@kurwazajebista](https://community.keyboard.io/u/kurwazajebista)\ **Replies:** 0\ **Last updated:** [May 22, 2023, 11:13am UTC](https://community.keyboard.io/t/customising-layout-with-international-letters-macros-lights-etc/6386 "2023-05-22T11:13:00Z")
Hello, Original Model 01 backer here. Just pulled it out of storage at my new place after a few years on the shelf and need help programming it to my needs. Chrysalis is a great program however I can’t figure out how t… --- ## [Model 100: Issue with left and right shift creating brackets on key up](https://community.keyboard.io/t/model-100-issue-with-left-and-right-shift-creating-brackets-on-key-up/6158)
**Author:** [@v1kt0r1337](https://community.keyboard.io/u/v1kt0r1337)\ **Replies:** 4\ **Last updated:** [May 21, 2023, 12:22am UTC](https://community.keyboard.io/t/model-100-issue-with-left-and-right-shift-creating-brackets-on-key-up/6158 "2023-05-21T00:22:51Z")
If I click left shift without combining it with another key I will get “(” on key up and right shift gives “)” My firmware is from Board manager: Keyboardio version 1.99.7 Which I got from https://raw.githubuserconten… --- ## [Problem when flashing keyboardio model 100 (TOUCH: error during reset: setting DTR to OFF: cannot send after transport endpoint shutdown)](https://community.keyboard.io/t/problem-when-flashing-keyboardio-model-100-touch-error-during-reset-setting-dtr-to-off-cannot-send-after-transport-endpoint-shutdown/6379)
**Author:** [@alexandre.j.navarro](https://community.keyboard.io/u/alexandre.j.navarro)\ **Replies:** 0\ **Last updated:** [May 20, 2023, 7:54pm UTC](https://community.keyboard.io/t/problem-when-flashing-keyboardio-model-100-touch-error-during-reset-setting-dtr-to-off-cannot-send-after-transport-endpoint-shutdown/6379 "2023-05-20T19:54:36Z")
Problem when flashing keyboardio model 100 (TOUCH: error during reset: setting DTR to OFF: cannot send after transport endpoint shutdown) Hi, I want to migrate from my old keyboardio model 01 (I made a fork from GitHub… --- ## [Chrysalis 13 not updating and no connection to keyboard with new (May 2023) firmware](https://community.keyboard.io/t/chrysalis-13-not-updating-and-no-connection-to-keyboard-with-new-may-2023-firmware/6364)
**Author:** [@rpnfan](https://community.keyboard.io/u/rpnfan)\ **Replies:** 2\ **Last updated:** [May 18, 2023, 11:24am UTC](https://community.keyboard.io/t/chrysalis-13-not-updating-and-no-connection-to-keyboard-with-new-may-2023-firmware/6364 "2023-05-18T11:24:26Z")
I just updated the firmware from the October version to the newest (highly suggested) firmware from 5th of May. This was done via Chrysalis 12.0 and worked fine. After the keyboard restarts and I wanted to connect the k… [Previous page](https://community.keyboard.io/c/help/8.md?page=1) [Next page](https://community.keyboard.io/c/help/8.md?page=3)