# Alt key led stuck on

**URL:** <https://community.keyboard.io/t/alt-key-led-stuck-on/3285>\
**Category:** Help and Getting Started\
**Created:** [October 22, 2019, 4:38pm UTC](https://community.keyboard.io/t/alt-key-led-stuck-on/3285 "2019-10-22T16:38:53Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![mgaruccio](https://avatars.discourse-cdn.com/v4/letter/m/a6a055/32.png) [@mgaruccio](https://community.keyboard.io/u/mgaruccio)\
**Post date:** [October 22, 2019, 4:38pm UTC](https://community.keyboard.io/t/alt-key-led-stuck-on/3285/1 "2019-10-22T16:38:53Z")

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not sure if this is an issue or if I’m just missing some feature I accidentally activated but my alt key is stuck on a white/pinkish led color(the same shade as when it or one of the other modifiers is held) and won’t change regardless of the led settings I apply and the issue persists even after unplugging/replugging the keyboard, doing a factory reset in chrysalis, and applying a firmware update. Anyone have an idea of what could be causing the problem or how to fix?

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**Author:** ![flussence](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.keyboard.io/flussence/32/19_2.png) [@flussence](https://community.keyboard.io/u/flussence)\
**Post date:** [November 9, 2019, 5:33am UTC](https://community.keyboard.io/t/alt-key-led-stuck-on/3285/2 "2019-11-09T05:33:57Z")

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You say it stays lit as if it’s being held, which suggests the ActiveModColor plugin might be involved. There’s a test mode you can activate which should make it clear whether it’s a software or hardware problem. More info here: [Kaleidoscope-Model01-TestMode documentation?](https://community.keyboard.io/t/kaleidoscope-model01-testmode-documentation/841)

On the other hand, I’ve had situations where host computer hangs somehow caused the keyboard to stop updating LEDs, so the USB bus misbehaving is a possibility.

Newer firmware also has serial port control enabled by default, so it’s remotely possible something on the host side is causing it to light up. I wouldn’t count on this being the reason though.
