# Chrysalis update error

**URL:** <https://community.keyboard.io/t/chrysalis-update-error/6367>\
**Category:** Help and Getting Started\
**Created:** [May 11, 2023, 10:29pm UTC](https://community.keyboard.io/t/chrysalis-update-error/6367 "2023-05-11T22:29:28Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Roy](https://avatars.discourse-cdn.com/v4/letter/r/4da419/32.png) [@Roy](https://community.keyboard.io/u/Roy)\
**Post date:** [May 11, 2023, 10:29pm UTC](https://community.keyboard.io/t/chrysalis-update-error/6367/1 "2023-05-11T22:29:28Z")

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I just started Chrysalis (12), it downloaded version 13,  
 ![image](https://canada1.discourse-cdn.com/flex031/uploads/keyboard/original/2X/a/aff931d58fef65bd7931fda857142813d371fca0.png)  
 ![image](https://canada1.discourse-cdn.com/flex031/uploads/keyboard/original/2X/e/e51ec0fb3253e8952fb57871028402ae0ef5b8e9.png)  
but gave me the following error

 ![image](https://canada1.discourse-cdn.com/flex031/uploads/keyboard/original/2X/0/098e4c784b5c5f423496ea7d8bcc65b255a2181a.png)

Is this a known issue or should I raise it somewhere?

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**Author:** ![randomman](https://avatars.discourse-cdn.com/v4/letter/r/e79b87/32.png) [@randomman](https://community.keyboard.io/u/randomman)\
**Post date:** [May 12, 2023, 9:48pm UTC](https://community.keyboard.io/t/chrysalis-update-error/6367/2 "2023-05-12T21:48:23Z")

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I get the same thing. I made an issue on GitHub.

> <https://github.com/keyboardio/Chrysalis/issues/1269>
>
> \[chrysalis-debug.json.txt\](https://github.com/keyboardio/Chrysalis/files/1146798…8/chrysalis-debug.json.txt)
> !\[Screenshot 2023-05-12 175208\](https://github.com/keyboardio/Chrysalis/assets/94929286/c0077762-3a9e-4c88-95ca-236033f5c4e3)
> Error about checksum mismatch when trying to update to 0.13.2

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**Author:** ![Dulcea](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.keyboard.io/dulcea/32/2659_2.png) [@Dulcea](https://community.keyboard.io/u/Dulcea)\
**Post date:** [May 15, 2023, 6:04am UTC](https://community.keyboard.io/t/chrysalis-update-error/6367/3 "2023-05-15T06:04:21Z")

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I just got the same error as well, late 5/14, or early 5/15, depending on how you look at it.

Thanks for all the hard work with this Keyboardio team!

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**Author:** ![rpnfan](https://avatars.discourse-cdn.com/v4/letter/r/58956e/32.png) [@rpnfan](https://community.keyboard.io/u/rpnfan)\
**Post date:** [May 15, 2023, 8:29pm UTC](https://community.keyboard.io/t/chrysalis-update-error/6367/4 "2023-05-15T20:29:39Z")

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Can anyone who experiences the download/ update error still use Chrysalis? Like stated a week ago I can not access the keyboard any longer via Chrysalis 12. That was after the firmware update which was supposed to make everything more stable! This is pretty frustrating I must say. I am close to end the time-consuming experiment with the model 100. So far I am more disappointed than delighted. ☹

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**Author:** ![Moilleadoir](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.keyboard.io/moilleadoir/32/4122_2.png) [@Moilleadoir](https://community.keyboard.io/u/Moilleadoir)\
**Post date:** [May 16, 2023, 12:52pm UTC](https://community.keyboard.io/t/chrysalis-update-error/6367/5 "2023-05-16T12:52:11Z")

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I can’t give you any useful advice, but Chrysalis works fine for me (though I only use it to update firmware) and it updated without any trouble on Linux.

The only times I have connection problems it’s because I’ve forgotten to close Serial Monitor in the Arduino IDE.

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**Author:** ![rpnfan](https://avatars.discourse-cdn.com/v4/letter/r/58956e/32.png) [@rpnfan](https://community.keyboard.io/u/rpnfan)\
**Post date:** [May 16, 2023, 7:14pm UTC](https://community.keyboard.io/t/chrysalis-update-error/6367/6 "2023-05-16T19:14:47Z")

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Thanks Seán,

it seems I am (as it seems often) unlucky that I have so many problems with the model 100. Good, that at least some can use the keyboard (mostly) without hickups.
