# I broke my keyboard. Help plz **URL:** \ **Category:** Help and Getting Started\ **Created:** [May 29, 2020, 9:04am UTC](https://community.keyboard.io/t/i-broke-my-keyboard-help-plz/3902 "2020-05-29T09:04:08Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![escorponox](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.keyboard.io/escorponox/32/2250_2.png) [@escorponox](https://community.keyboard.io/u/escorponox)\ **Post date:** [May 29, 2020, 9:04am UTC](https://community.keyboard.io/t/i-broke-my-keyboard-help-plz/3902/1 "2020-05-29T09:04:08Z")
Hi, I accidentally bended the USB-C conector. The keyboard turned off. I forced it back a bit and now it turns on, but it seems that the soldering or the conector itself are not in good state. The keys seems to work because the LED respond, but the computer receives nothing. I think I could replace the connector. What do you think?? Where can I find a replacement?? Thank you so much ---
**Author:** ![fluffy](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.keyboard.io/fluffy/32/34_2.png) [@fluffy](https://community.keyboard.io/u/fluffy)\ **Post date:** [June 3, 2020, 6:55pm UTC](https://community.keyboard.io/t/i-broke-my-keyboard-help-plz/3902/2 "2020-06-03T18:55:15Z")
Before replacing the connector, try reflowing the solder on the existing one, using a heat gun or a soldering iron (ideally on low to medium power, if possible). That might be enough to get it working again. ---
**Author:** ![escorponox](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.keyboard.io/escorponox/32/2250_2.png) [@escorponox](https://community.keyboard.io/u/escorponox)\ **Post date:** [June 4, 2020, 6:45am UTC](https://community.keyboard.io/t/i-broke-my-keyboard-help-plz/3902/3 "2020-06-04T06:45:53Z")
I got a set of connectors and took the keyboard to a local repair place. Fingers crossed. ---
**Author:** ![escorponox](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.keyboard.io/escorponox/32/2250_2.png) [@escorponox](https://community.keyboard.io/u/escorponox)\ **Post date:** [June 4, 2020, 11:28am UTC](https://community.keyboard.io/t/i-broke-my-keyboard-help-plz/3902/4 "2020-06-04T11:28:48Z")
It’s kind of repaired. It only works for one side of the usb-c cable. I was wondering if there is any way to get replacement parts and board schemas… @jesse ---
**Author:** ![jesse](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.keyboard.io/jesse/32/361_2.png) [@jesse](https://community.keyboard.io/u/jesse)\ **Post date:** [June 4, 2020, 8:51pm UTC](https://community.keyboard.io/t/i-broke-my-keyboard-help-plz/3902/5 "2020-06-04T20:51:06Z")
The part you’re looking for is one of these: [https://www.digikey.com/product-detail/en/jae-electronics/DX07B024JJ2R1500/670-2847-1-ND/5395889](https://www.digikey.com/product-detail/en/jae-electronics/DX07B024JJ2R1500/670-2847-1-ND/5395889) As a heads up, half of the contacts are -underneath- the part. It is, at best, a difficult repair without a reflow oven. ---
**Author:** ![escorponox](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.keyboard.io/escorponox/32/2250_2.png) [@escorponox](https://community.keyboard.io/u/escorponox)\ **Post date:** [June 5, 2020, 8:40am UTC](https://community.keyboard.io/t/i-broke-my-keyboard-help-plz/3902/6 "2020-06-05T08:40:51Z")
The technician said me that he almost gave up on repairing it. I was actually asking for a full board. Do you have plans for provide this kind of replacements? One thing that worries me is that if there is no more production of this keyboard and thus there will be no spare parts… ---
**Author:** ![jesse](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.keyboard.io/jesse/32/361_2.png) [@jesse](https://community.keyboard.io/u/jesse)\ **Post date:** [June 5, 2020, 9:12pm UTC](https://community.keyboard.io/t/i-broke-my-keyboard-help-plz/3902/7 "2020-06-05T21:12:09Z")
> > ![](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.keyboard.io/escorponox/45/2250_2.png "escorponox") | [escorponox](https://community.keyboard.io/u/escorponox) Carlos Coves Prieto > > June 5 | > > > > - | - | > > The technician said me that he almost gave up on repairing it. > > I was actually asking for a full board. Do you have plans for provide this kind of replacements? One thing that worries me is that if there is no more production of this keyboard and thus there will be no spare parts… Unfortunately, we don’t have stock of full PCBs for the Model 01. (We have a few whole units reserved for warranty replacements.) We’re working on an updated keyboard with the same shape and layout, the Model 100, which we hope to debut before the end of the year. ---
**Author:** ![escorponox](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.keyboard.io/escorponox/32/2250_2.png) [@escorponox](https://community.keyboard.io/u/escorponox)\ **Post date:** [June 8, 2020, 5:42am UTC](https://community.keyboard.io/t/i-broke-my-keyboard-help-plz/3902/8 "2020-06-08T05:42:36Z")
Sounds good!!! Be sure to build one extra PCB for me 😉 ---
**Author:** ![wbk](https://avatars.discourse-cdn.com/v4/letter/w/e0b2c6/32.png) [@wbk](https://community.keyboard.io/u/wbk)\ **Post date:** [June 12, 2020, 7:50pm UTC](https://community.keyboard.io/t/i-broke-my-keyboard-help-plz/3902/9 "2020-06-12T19:50:41Z")
The horse has bolted of course, still you may benefit with half your connection and others may stumble upon this thread. After [reading about magnetic USB-C-connectors](https://community.keyboard.io/t/magnetic-usb-c-adapter-and-cable/2012), I ordered a couple to prevent wear on the USB port. I use my Model-01 at work and at home, so it sees quite a few (dis)connects. I have, after a year and a half, just gone through the first of those connectors. The glue connecting the magnet to the wire-head disconnected, the connector still works and I imagine it is easily repaired with a drop of glue. Mine are labelled ‘Essager’. When selecting a cable over on Aliexpress, I spend days comparing one and another. In the end I found out the mechanism is simple, and I think you could order any of them, as long as it has data lines as well as charging wires. I mention it, because I can’t imagine bending the on-board connector if the USB-C-connector is attached magnetically only. -edit- Forgot to mention, the on-board USB-connector has hardly seen any wear, and works without a flaw 😉 ---
**Author:** ![jesse](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.keyboard.io/jesse/32/361_2.png) [@jesse](https://community.keyboard.io/u/jesse)\ **Post date:** [July 20, 2020, 7:50pm UTC](https://community.keyboard.io/t/i-broke-my-keyboard-help-plz/3902/10 "2020-07-20T19:50:56Z")
For what it’s worth, I’ve seen those magnetic connectors result in a toasted keyboard. It’s very easy to generate a short-circuit. ---
**Author:** ![wbk](https://avatars.discourse-cdn.com/v4/letter/w/e0b2c6/32.png) [@wbk](https://community.keyboard.io/u/wbk)\ **Post date:** [July 21, 2020, 9:33am UTC](https://community.keyboard.io/t/i-broke-my-keyboard-help-plz/3902/11 "2020-07-21T09:33:09Z")
> [@jesse](#): > > For what it’s worth […] toast […] [horror] That’s worth quite a bit. I’ll reserve some time to try different angles of mating both ends to find out when shorts occur. Can you elaborate on the circumstances in which you saw it happen? Case of “bad luck if it happens”, or more “be happy it didn’t happen on the first try”? ---
**Author:** ![jesse](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.keyboard.io/jesse/32/361_2.png) [@jesse](https://community.keyboard.io/u/jesse)\ **Post date:** [July 21, 2020, 9:46pm UTC](https://community.keyboard.io/t/i-broke-my-keyboard-help-plz/3902/12 "2020-07-21T21:46:18Z")
I don’t have good data, just “it got fried”, sadly.