Hello,
Two days ago, I ordered an Atreus keyboard, along with some additional keycaps and a travel case. However, I’ve been reading reports that no one from Keyboardio has been responding to customer inquiries.
Has anyone placed an order recently and actually received it? I’d appreciate hearing about your recent experience.
Thank you.
Hi,
I placed an order in July (for delivery to Australia) and have heard absolutely nothing since the (presumably automated) confirmation email. I emailed help@ today, so we’ll see.
Have you heard anything since you posted here?
Hi,
Yesterday, I received confirmation from FedEx that they have picked up my package. I hope it will arrive sometime next week (I live in Sweden).
There was an earlier thread about this, here: Trying to reach the support line at support@keyboard.io . It seems that Keyboardio may have gone out of business. Very sad indeed. I absolutely love my Atreus, and it’s been my go-to recommendation for anyone looking for a great keyboard!
I ordered 2 x Model 100 recently and separately to replace my old 01 ones with key chatter. First one took a while to get on the way, I received the notification after about 10 days of placing the order.
Since I love the keyboard, I decided to get yet another one as a backup, since they are not going to be manufactured anymore from what I have read on the other thread you linked.
So my second model 100 started shipping after a few days. That was 2 weeks ago.
I think Jesse doesn’t do support of any kind anymore, they just sell of the remaining stock and that’s it, sadly.
I was worried about my order at first, but the keyboard and accessories all arrived today!