# Keyboard Suddenly Dead

**URL:** <https://community.keyboard.io/t/keyboard-suddenly-dead/3523>\
**Category:** Help and Getting Started\
**Created:** [January 28, 2020, 1:33pm UTC](https://community.keyboard.io/t/keyboard-suddenly-dead/3523 "2020-01-28T13:33:51Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![dcavalari](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.keyboard.io/dcavalari/32/5289_2.png) [@dcavalari](https://community.keyboard.io/u/dcavalari)\
**Post date:** [January 28, 2020, 4:21pm UTC](https://community.keyboard.io/t/keyboard-suddenly-dead/3523/2 "2020-01-28T16:21:58Z")

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Tried algernon’s suggestion from [this post.](https://community.keyboard.io/t/keyboardio-stopped-working-wont-update/1477) - that is, holding down PROG, plugging in, and immediately flashing FW (via CLI). It did not work.

However, on my first attempt, I saw this error:

> Looking for USB device with vid=1209 and pid=2301  
> Examining usb-FTDI\_TTL232R-3V3\_FT9FQWWB-if00-port0  
> ID\_VENDOR\_ID 0403 != 1209  
> Examining usb-Prolific\_Technology\_Inc.\_USB-Serial\_Controller\_D-if00-port0  
> ID\_VENDOR\_ID 067b != 1209  
> ERROR: I couldn’t find a USB device matching the keyboard’s USB Vendor and Device IDs  
> I couldn’t autodetect the keyboard’s serial port.

On subsequent attempts, I did not see this error. I just saw the normal output instructing me to hold down ‘Prog’ and release it (and when I did this of course nothing happened).

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_[View the full topic](https://community.keyboard.io/t/keyboard-suddenly-dead/3523)._