# Trouble connecting Model 01 to MacBook Pro **URL:** \ **Category:** Help and Getting Started\ **Created:** [May 30, 2019, 4:25pm UTC](https://community.keyboard.io/t/trouble-connecting-model-01-to-macbook-pro/2907 "2019-05-30T16:25:42Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![hoffm](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.keyboard.io/hoffm/32/2788_2.png) [@hoffm](https://community.keyboard.io/u/hoffm)\ **Post date:** [May 30, 2019, 4:25pm UTC](https://community.keyboard.io/t/trouble-connecting-model-01-to-macbook-pro/2907/1 "2019-05-30T16:25:42Z")
Hi, all. I just received my Model 01 and I’m having trouble getting started. I emailed the founders address and thought I’d share my question here so that the answer might benefit future searchers. Here’s my problem: I use a MacBook Pro so I only have USB-C ports. I used a USB-C to USB-C cable to connect the keyboard and saw the LEDs flash a bit, but then got a “please remove USB device that is using too much power” warning. I disconnected, and now I can’t even get that far again. I’ve tried a different C-to-C cable, and also tried using the included USB-C to USB-A cable with two different adapters. Once in a while, I see a little LED flash, but that’s the only response I’ve gotten. I’d love to get typing, so thanks for your help! ---
**Author:** ![jesse](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.keyboard.io/jesse/32/361_2.png) [@jesse](https://community.keyboard.io/u/jesse)\ **Post date:** [May 31, 2019, 11:28am UTC](https://community.keyboard.io/t/trouble-connecting-model-01-to-macbook-pro/2907/2 "2019-05-31T11:28:59Z")
This is almost certainly a defective keyboard. We’re working directly with @hoffm to figure out what’s gone wrong and, if we can’t solve it directly, get him replacement hardware. If something like this happens to you, please contact us at [help@keyboard.io](mailto:help@keyboard.io).