Key imput typing with no pressure on keys after being idle

(Heather) #1

I’m having an issue where my keyboard suddenly starts adding keystrikes for keys I’m not pressing. Usually once they keyboard has been idle. (And yes, I have verified my cats are not the culprits…this time).

Its been happening since my keyboard was unplugged for about 5 weeks around Xmas.

I have updated the firmware on the keyboard once or twice. Everything is stock, with the exception of remapping a few keys (none of which are affected.) I’m wondering if it could be a short in the PCB?

The “error” text I keep getting is something long the lines of this (quotes inserted by me. This was generated by keeping notepad open as the active application and leaving the computer running over nite, and is only a small fraction of the text.)

"999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9lo9loll.l.l.l.l.l.l.l.ll…l.l.l.l.l.l.l.ol.o9l.l.l…l…l.o…l.l.l.l.ool.l.l.o.l…l…oo9o9o.l…l…ll.l.l.l.lo9oo99o9…l…l.l.ol…l…l…l.l.l.l.l.l.l.l.l.l…l.l.l…l.o99l.o9l…l.l.l.l.o9.l.l.l.l.l.l.l.l.l.l.l.l.l.l…o9.l…9o9ol.l.ll.ll.l.l.l.lll.l.l.l.ol.l.o1l1…1ll.1l.1l.l.1l.l.l.l.l.oool.l.l.lll.l.l.ol.l.l.l.l.l…lllllo.9.o9o "

Thank you for any help you can give me!

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(Jesse) #2

That’s almost certainly a short on the PCB. Please email us at help@keyboard.io, so we can help get this solved for you.

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