Hi all,
Generally loving the keyboardio (so much I have two now) however I am experiencing an issue with the earlier model where a key appears to trigger multiple times when I only hit it once. It’s only one key and its intermittent.
Whats the best fix for this - the newer firmware with the better latency, or is this going to be some kind of hardware hack?
Thanks in advance,
Paul.
Here’s an early reply - someone will probably follow up with a good one 
It’s a known issue in the first batch, mine had the same. There is a hardware workaround (thankfully not too involved), but I think Keyboardio prefers people to e-mail their support about it so they can track who’s been affected.
Indeed, please email help@keyboard.io. See here for more information about the problem.
Hi all,
Thanks for this - I thought this was a known problem… I have sent emails and we will see how we go!