Key malfunction on one key 't'


(Leonard Cuff) #1

I didn’t even try to use my keyboard when I first got it. I started using it recently and have discovered that the ‘t’ key seems to malfunction. Intermittently it will generate two, three, or sometimes even 4 't’s at a single keypress.

I’ve been paying close attention, and this is very specific to the one key.

What are my options to address this problem? Is there a support channel? Is there a warranty for this kind of problem?

Thanks in advance,

Leonard


(Gergely Nagy) #2

See here:

In short, mail help@keyboard.io, and they’ll walk you through your options. Your keyboard will be fine in the end, one way or the other.