I’ve used my keyboard for over two years now (awaiting my upcoming Atreus, too!). Today my os started acting like I was permanently holding down a key (and issuing a key repeat beep). This eventually stopped, but then I realized I can no longer press the ‘a’ key (I’m currently typing on a different keyboard). I can’t tell for sure whether the key is permanently on or off now (The keyboard settings seem to indicate it is permantly on, but my OS is acting like it’s permanently off - perhaps MacOS has some failsafe where if you press the same key too many times it auto-ignores them?).
If I switch to the AlphaSquareEffect LED mode (which displays the last pressed character using all the leds to draw the character), it now always displays ‘A’. Switching to StalkerEffect (lighting up recently pressed keys) shows my ‘A’ key as permanently lit up.
I’ve reflashed my firmware, tried upgrading to the latest release, wiped to factory settings, restarted the computer, unplugged/plugged in the laptop, taken off the keycap to see if anything’s stuck, etc. to no avail.
Lastly, I cannot enter the hardware test mode either (looking at the code you have to press PROG, LED, and FN at the same time (while pressing no other keys). I believe I can’t enter the hardware test mode because it’s also seeing the ‘A’ key as being pressed.
Has anybody else experienced this? Any suggestions very much appreciated.