I have recently switched my model 01 from a Mac to a Windows 10 machine and I’m now seeing fairly frequent instances of repeating keys. I don’t recall ever seeing this on my Mac, but it’s been fairly frequent on my windows machine.
It also seems to happen in conjunction with some slowdown of response. By this I mean that my typing can get ahead of the screen by multiple keystrokes before the screen catches up. These two symptoms combined seem to indicate a software issue rather than a mechanical key issue. (it also doesn’t seem to be linked to specific keys).
Has anyone else experienced this behaviour and, if so, were you able to resolve it?
I’ve swapped in my MMMMMMMMMMMMMMMMMMdle model 100 (brand new) and still seeinnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnngg the same problems (posting this as-is from model 11111111111111111111111111111111111111111111111111111111111111111111111111111111 100 to demonstrate the issue).
I’m seeing some long lags (multiple seconds) as well.
Should be clear that this is unusable in it’s current state. I hope I’m not the only person seeing this problem!
ooof. I had repeating keys on my Model 01 and had to lift keycaps and wash them with alcohol to solve that problem, which was caused by having too much lubricant in the switches. Given that you’re seeing the same thing on the 01 and the 100 I’m guessing that’s not going to be the fix for you. Hopefully other folks here have ideas about what to check in your system.
If I understand you’re seeing the same behavior on your PC from both keyboards, but not having problems with either on your Mac?
If you’re seeing this on both the Model 01 and the Model 100, and only on Windows, that suggests a software problem. If you have any software running on Windows that probes serial ports, it can lock up the keyboard by sending it invalid commands.
The invalid commands might prevent the keyboard from processing keystrokes (either for a few seconds, or in some cases, requiring a reboot of the keyboard). This means that the key-up event from a keypress might be delayed for a while, causing the OS autorepeat to kick in.
Upgrading to firmware 0.90.1 or later (see the pinned post) might help with the lockups, but it’s probably better to track down what software is interfering.
For those that end up here, I found the issue was the Microsoft hub/ docking station i was plugging the keyboard into. I tried connecting my keyboard directly to my surface pro and the problem disappeared.
So I’m guessing an issue with the usb hub in the Microsoft dock.
Hope this helps someone else!