Guide: A second step to fixing key chatter

Including my Model 01, I have had 3 keyboards with Matias switches and they all suffer from key chatter (a single keypress registering two or more times) to varying degrees.

This guide is meant as a second step when What to do if your keyboard seems to duplicate keystrokes or a key stops working isn’t sufficient, but you’re not confident enough with a soldering iron to take the final step of replacing the key switch. This will void your warranty and if not careful, could make the switch you’re trying to fix, not work at all. While I personally believe this procedure is relatively safe, proceed at your own risk!

Key switch terminology

Below is a picture of a disassembled Matias clicky switch. Each component may look slightly different on your model. From top left going clockwise, I will refer to the component as top housing, bottom housing, slider, tactile leaf, spring, contact plate and switch plate (the middle part of the switch plate being the actuator leaf).

How I believe permanent key chatter happens on Matias switches

This issue can manifest itself when the left stem of the switch plate, which protrudes from the soldering point, is attached at an incorrect height such that the right stem, which is supposed to sit planted through friction on a platform on the bottom housing, moves around whenever the slider pushes down on the actuator leaf. This repositioning of the right stem can cause the actuator leaf to oscillate and make multiple contacts during a single keypress.

My approach to fixing this specific issue

First you’ll need access to the internals of the problematic key switch. Use a keycap puller (a bent paper clip also works well) to pull off the key cap. To remove the top housing, you’ll need to insert a thin object into the gaps at the top and bottom of the switch, to push the bottom housing off the top housing’s plastic notches. A tooth pick (especially the flat wooden type) works well for this. Once the notches have been dislodged, you can use a tweezer to pull off the top housing. Here is a video of the disassembly being done.

Once you have removed the top housing and have access to the switch internals, lightly bend the switch plate (the contact plate sits pretty much fixed) using a tweezer and/or your fingers such that there is a distance between the actuator leaf and contact plate, and so that the right stem rubs against the platform so it isn’t likely to shift around. Since the left stem of the switch plate is soldered, you should be able to bend the switch plate by lightly pushing different parts of it up or down (as seen when looking down into the switch).

This process can require some experimentation. Basically, you’ll want to be able to push down on the actuator leaf (simulating the slider when the key is pressed) such that it strikes the contact plate, and returns to its starting position a distance away from the contact plate. While this happens, the right stem of the switch plate should continue to stay planted on its platform and not vibrate or slide around.

Below are two pictures from slightly different angles of two disassembled key switches. The left switch had major key chatter issues and has been fixed using this method. The right switch has been working fine from the factory. You can see that the left switch’s switch plate isn’t as straight as the right one, and that’s because I have bent it so that the right stem would sit planted on its platform.


Later in the above video, you can see the reassembly of the key switch. I find that with Matias switches, it works better to place the spring into the bottom of the slider on the assembled top housing, then angle the keyboard when pushing the top housing onto the bottom housing, such that none of the components slip off.

Once reassembled, the key chatter issue should hopefully be reduced or fixed entirely. I did this procedure on a very badly chattering “R” key (it would register 2-4 times on nearly 1 out of 3 key presses, making it very frustrating to type) and it’s been several weeks of typing without it chattering a single time since. If you are not this lucky, feel free to repeat the procedure multiple times until you get it right. Just note that every time you bend the switch plate, the metal becomes more and more brittle and at some point it will snap and you’ll be forced to replace the switch entirely.

17 Likes

Thank you very much for sharing all of this detail! I wish I saw this earlier.

I’ve found that after cleaning the switches with alcohol as described in What to do if your keyboard seems to duplicate keystrokes or a key stops working , the key chatter eventually returns after 2-3 months. I clean them with alcohol again, which temporarily stops the chatter, only to have it return in another 2-3 months. So for the last two years, every 2-3 months, I go through the alcohol bathing ritual. Until…

The last time the chatter returned (about a week ago), I was surprised that the usual cleaning with alcohol did not fix the chatter on two of the keys. And after further attempted cleaning the two keys stopped registering key presses all together. The LEDs on the keys still light up, but they no longer register key presses. I’ve tried cleaning them multiple times, but no luck.

I’ll try following the steps described above to see if that might help, although I realize my situation may be entirely different. I’m not very skilled with hardware and I suspect replacing the switches with new ones is beyond my abilities.

If anyone has some advice, please let me know.

Regards,
Michael

That does sound like a bad keyswitch. Send an email to (going from memory) help@keyboard.io, and Jesse will let you know what your options are. I had a similar issue, and was able to replace the bad switch with one of the replacements he sent me. He did offer other options, though, for those less comfortable with a solder iron.

I decided to revisit the chattering issue and I can’t thank you enough for this guide. After frequent alcohol baths that did not do much long term to fix the chatter, this breakdown of the internal mechanisms finally fixed the issue for me. Or at least, I now know how to fix them in the future should they re-emerge.

2 Likes

I had issues with a permanently chattering ‘A’ key. I tried the alcohol bath and the first time it helped, but the problem returned after a few days. Further alcohol baths did nothing. Today I managed to finally solve the issue using this excellent guide. Thank you a lot for writing it!

3 Likes

I also have keyswitches with the floating right stem problem. This seems to have worked.

All I needed to do to bend the switch plate was to push the stem into firm contact with the bottom housing and hold it there for a couple seconds. Before, it swung freely over the housing; after, it brushed along it.

Sometimes this works. It worked for my O key. My left palm key had the right stem floating too high for this to work. (And in the course of investigating, I found it also had the metal fatigue problem that makes the actuator leaf crack off. So now it’s in my junk bin and a new switch is in my keyboard.)